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Reviews Overview

Manage your online reputation

5 min read

# Reviews Overview


Build trust and attract customers with positive reviews.


Why Reviews Matter


  • Trust: 93% of consumers read reviews
  • SEO: Reviews improve local rankings
  • Conversion: Good reviews increase bookings
  • Feedback: Learn what customers think

  • The Reviews Dashboard


    Navigate to Reviews to see:

  • All reviews across platforms
  • Average rating
  • Recent reviews
  • Review requests sent

  • Review Sources


    Deiza aggregates reviews from:

  • Google
  • Yelp
  • Facebook
  • Industry-specific sites

  • Key Metrics


    Average Rating

    Your overall star rating across platforms


    Total Reviews

    Number of reviews collected


    Response Rate

    Percentage of reviews you've responded to


    Sentiment

    AI analysis of review content:

  • Positive themes
  • Areas for improvement
  • Common mentions

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