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Cancellation

How to cancel your subscription

5 min read

# Cancellation


We're sorry to see you go. Here's how to cancel.


Before You Cancel


Consider:

  • Downgrade instead: Keep basic features at lower cost
  • Pause instead: Take a break without losing data
  • Talk to us: We may be able to help with issues

    • How to Cancel


  • Go to Settings > Billing
  • Click Cancel Subscription
  • Tell us why (optional)
  • Confirm cancellation

    • What Happens


    Immediately

  • Subscription marked for cancellation
  • Continue using paid features until period ends

    • At Period End

  • Account reverts to Free plan
  • Paid features become unavailable
  • Data is preserved

    • Data Retention

    We keep your data for 90 days:

  • Websites (unpublished)
  • Contacts
  • Invoices
  • Content

    • After 90 days, data may be deleted.


    Reactivating


    Changed your mind?

  • Go to Settings > Billing
  • Click Reactivate
  • Choose your plan
  • Everything restored instantly

    • Refunds


  • Monthly plans: No refunds for partial months
  • Annual plans: Prorated refund available within 30 days

    • Need Help?


    Contact support if you have questions about cancellation or need assistance.


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