Privacy Policy
Last updated: April 9, 2026
1. Introduction
Deiza ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
We collect information you provide directly to us:
- Name and email address
- Business name and details
- Payment information (processed securely by Stripe)
- Contact information for your customers
- Website content and customizations
Automatically Collected Information
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments and questions
- Generate AI-powered content tailored to your business
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. AI and Machine Learning
We use AI to generate content, provide business insights, and personalize your experience. Your data may be used to train and improve our AI models, but we do not share your specific business information with third-party AI providers beyond what is necessary to generate content for your immediate use.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
- Business Transfers: In connection with a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to share information
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure database with Row Level Security (RLS)
- Regular backups and disaster recovery procedures
7. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Object to or restrict certain data processing
- Export your data in a portable format
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution purposes.
10. Children's Privacy
Deiza is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at our support page.